[Demo] Digital Transformation

[Demo] SmartOffice Solutions

Odoo Online for a co-working space operator.

SmartOffice operates 10 co-working spaces and needed a seamless member portal.

Challenge

Member onboarding was slow and invoicing errors caused friction with customers.

Deployed solution

Odoo Online with Website, Sales, Subscriptions and Accounting — full member self-service from sign-up to monthly invoice.

Results

Member onboarding reduced from 3 days to 20 minutes. Billing errors eliminated.

Conclusion

SmartOffice Solutions operates a fully self-service co-working business. Members join, pay and manage their workspace without any manual intervention from the team — allowing SmartOffice to focus on community building rather than administration.

Project Stages

2024-07-15

Member Journey Mapping

Complete member lifecycle mapped. Pain points in onboarding and billing identified.

2024-09-01

Self-service Design

Online registration flow, subscription tiers and member portal designed.

2024-10-01

Build

Odoo Online configured. Website portal, subscription engine and payment automation built.

2024-12-01

Beta & UAT

50 beta members tested the full self-service journey. Final UX adjustments made.

2025-01-15

Launch

Platform launched with a referral campaign. First month: 120 new members, zero support tickets on billing.

"Members sign up, pay and access their space — all without us touching anything."

Founder, SmartOffice Solutions