[Demo] ERP

[Demo] CleanCity Services

On-premise Odoo for a facility management company.

CleanCity provides cleaning and maintenance to 300+ commercial properties.

Challenge

Scheduling done by phone — missed interventions and billing disputes were common.

Deployed solution

On-premise Odoo with HR, Sales and a custom field service scheduling module with mobile check-in and automated proof of service.

Results

Missed interventions dropped to zero. Billing disputes reduced by 70%.

Conclusion

CleanCity Services transformed from an analog, phone-driven operation into a fully digitised field service business. Clients receive proof of every intervention automatically, eliminating the disputes that previously consumed weeks of management time.

Project Stages

2022-08-01

Field Operations Audit

Scheduling, check-in and billing processes documented. Missed intervention root causes analysed.

2022-09-15

Mobile Module Design

Mobile check-in interface and proof-of-service report designed with field supervisors.

2022-10-15

Development

On-premise Odoo deployed. Custom scheduling and mobile module developed.

2022-12-15

Pilot with 30 Agents

Pilot with 30 field agents across 50 properties. Mobile app validated in real conditions.

2023-02-01

Full Go-live

All 300+ properties and all field agents live. First month: zero missed interventions.

"Not a single missed service in 8 months. Our clients noticed immediately."

Service Director, CleanCity Services